"Our home is a pretty old home and when we started having some issues with lights and outlets becoming non-functional, we were worried that finding the problem could potentially turn into an expensive one. We sent an inquiry to Nichols Electrical giving a summary of our problem. It didn't take more than an hour for Steve to respond to our email. Even though Steve's schedule was loaded, he was willing to stop by on the weekend to take a look at our problem (as it was potentially a hazard).
Steve arrived during the time frame given and didn't waste any time getting to the problem. Very efficient and methodical. It took less that 30 minutes for Steve to diagnose and fix the problem.
A big relief!"